Business & Strategic Plans
- Develop
- Oversee implementation
- Monitor progress
- Continuous improvement
Balanced Scorecard
- Develop & implement
- Monitor progress
International Growth
- Country analysis
- In-country market analysis
- Business case development
- Regulatory analysis
Market Analysis
- Market sizing
- Customer identification & profiling
- Market trend analysis
CRM & Customer Loyalty
- Customer segmentation
- Marketing strategy development
- Data collection, usage, tracking & reporting
- Return on investment tracking
- Tool selection
Business Analytics
- Data collection, aggregation & mining for decision making
- Data access strategy
- Report design
- Program effectiveness analysis & design
Competitive Benchmarking
- SWOT analysis
- Product/offerings comparison
- Financial analysis
- Operational measures
- Key trends & hurdles
- Sales force effectiveness assessments
Sample Strategic Growth Projects
- Design a Business Development Center program to increase long term dealership new vehicle sales and service revenue for over 3,000 dealers to implement without OEM funding (see Case Study)
- Determine whether a new $100+ million dealer incentive program is likely to increase sales and design criteria for participation in the program (see Case Study)
- Develop a 5-year strategic plan for a large automotive OEM's dealer technologies department to ensure its dealer communication system remains best-in-class (see Case Study)
- Develop a 5-year business plan for a procurement aggregation system to reduce supply costs throughout the value chain
- Develop the business plan and select partners to create a B2B web portal for a new customer segment