
IT Strategy
- Roadmap & balanced scorecard development
- Technology identification to improve IT results
- Service level development & negotiation
Business Case Development
- Project, program & portfolio level return on investment analysis
- Identification of soft & hard costs & benefits
- Return on investment questionnaires & interviews
- Financial analysis to support prioritization & go/no-go decisions
- Business case development training
Program Management
- High-level program & portfolio management
- Senior management communications
- Budget management
- Centralized project management & development process
- Effectiveness audits
Organizational Strategy
- Organizational design
- Job position documentation
- Identification of key traits required by role
Business Process Reengineering
- Process mapping
- Requirements gathering & analysis
- Roles & responsibilities documentation
- Identification of inefficiencies & opportunities
- Process centralization (shared services) implementation
Sourcing & Procurement
- Request for quote/price (RFQ) development
- RFQ process management
- Vendor selection & negotiation
- Procurement process mapping
- Supply Chain
Outsourcing
- Country analysis
- Business case development
- Service level development & negotiation
- Agreement review
- Transition program management
Supply Chain
- Process mapping
- Process optimization
- System implementation program management
Sample Technology & Process Projects
- Develop the business case, financial model, pricing model and bundling for a $100 million technology outsourcing deal
- Develop and manage the Request for Quote for a new, state of the art $15 million order forecasting system to achieve logistics cost reductions of over $75 million
- Develop and manage the Request for Quote for a user acceptance testing team to support the quality assurance factory model to launch over 200 new applications & enhancements annually
- Establish and run a Program Management Office for an $80 million new technology initiative to replace mission critical systems, and ensure achievement of the target $30 million annual cost savings
- Construct an eBusiness metrics system to measure & manage tangible business results from technology investments
- Train employees to develop business cases in support of a new IT governance model (see Case Study)